Government of Dubai   Dubai Courts
Pioneering in Courts work
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Dubai Courts Smart Phones Applications
Alameen

We, at Dubai Courts, are committed to:

treating you respectfully, courteously and pleasantly.
providing you with outstanding services impartially and fairly.
catering to your needs with high levels of professionalism and making our best efforts to fulfill them.
providing our services by a well-informed and cooperative work team that understands your needs and is capable of answering your queries.
providing the requirements and completion dates for all services.
receiving and processing your applications at the appropriate time and without delays.
reducing the number of procedures to provide prompt and efficient services.
providing accurate information and outstanding service procedures.
providing services during timings and through channels most suitable to you.
welcoming your opinions and suggestions to work with you on developing our services.

To provide you with outstanding services, we request you to:

appreciate our employees efforts and treat with mutual respect.
provide all required documents.
prepare all documents prior to completing the transaction.
inform us as soon as possible of any error or change in the information.
inform us of any change to your personal information or information relevant to the completion of the transaction.
answer the queries of the service providers to the best of your ability and on time.

pdf Dubai Courts Customer Service Charter PDF, 1.20MB. Published on 20-05-2015


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